Privacy Policy

Effective Date: 3 May 2025

Tasteful Memories (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what data we collect, how we use it, and the choices you have when you access or use our website, platform, mobile applications, and related services (collectively, the “Services”). By using our Services, you consent to the practices described here. If you do not agree, please refrain from using our Services.

1. Information We Collect

a. Information You Provide Directly

  • Account Information – name, email address, and password you supply at registration.
  • Order Information – billing details, shipping address, and payment method (processed only by third-party gateways such as Stripe or PayPal).
  • User Content – recipes, photos, notes, and stories you upload to create your personalized cookbook.
  • Customer Support – messages or inquiries you send to our team.
  • Promotions and Surveys – contact or demographic data you choose to give when you take part.

b. Information Collected Automatically

  • Device and Technical Data – browser type, device model, operating system, IP address, language settings.
  • Usage Data – pages visited, time on page, feature interactions, referral URLs, and error logs.
  • Cookies and Tracking Technologies – first- and third-party cookies, web beacons, and similar tools (see Section 4).

2. How We Use Your Information

  • Register, authenticate, and manage user accounts.
  • Customize your experience and cookbook interface.
  • Process orders, payments, and facilitate shipping.
  • Respond to inquiries and provide customer support.
  • Send service-related messages, promotions, or policy updates.
  • Analyze usage to improve and secure our Services.
  • Ensure compliance with applicable laws and regulations.
  • Use your uploaded content solely to fulfill the Services you request, including formatting and printing your cookbook.

3. Ownership of Content

You retain full ownership of the recipes, photos, and stories you upload. We will never sell, license, or republish your content without your explicit written consent. If future features allow public sharing, that content will be governed by separate sharing terms.

4. Cookies and Tracking Technologies

We use cookies and similar tools to keep you securely logged in, understand site performance, and personalise content. You can disable cookies in your browser, but some features may stop working.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We only share it:

  1. With service providers (printers, couriers, payment processors, email vendors) who perform tasks on our behalf.
  2. With analytics providers such as Google Analytics to help us understand user behaviour.
  3. When required by law, regulation, subpoena, or legal process.
  4. In a business transfer (e.g., merger or acquisition), where this Policy will continue to apply.

6. Data Retention

We keep your data as long as your account is active or as required to provide the Services and meet legal obligations. You can request deletion by emailing privacy@thetastefulmemories.com.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or port your data, and to object to certain processing. To exercise any right, email privacy@thetastefulmemories.com. We will respond within the timeframe required by law.

8. Security Measures

We protect your data with TLS encryption, encrypted storage, role-based access controls, and regular audits. No system is completely secure; please choose a strong password and keep it confidential.

9. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from children. If we learn of such collection, we will delete the data promptly.

10. International Data Transfers

Your information may be transferred to and processed in the United States and other countries with different data protection laws. We rely on Standard Contractual Clauses or equivalent safeguards to protect your data.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website. Continued use of the Services after such changes constitutes your acceptance of the revised Policy.

12. Contact Us

Tasteful Memories Ltd.
privacy@thetastefulmemories.com